Sushisushi Ltd return’s policy is set out in accordance with the UK Consumer Rights Act 2015.
This policy allows customers to return any item within 14 days of receiving their delivery.
All refunds will be processed within 14 days of goods being returned. Please note that any postage costs incurred when returning your items during this period will be at your own cost, unless the item is damaged, or was sent in error. This policy does not extend to any items which have been opened or whose seal has been broken or perishable items (such as Frozen, chilled, bakery or vegetable items), This policy does not affect your statutory rights.
After the 14 day period we will be more than happy to accept items for return in any of the following cases:
Unit B, Winston Business Park,
Churchill Way, Sheffield, S35 2PS.
If frozen items are ordered someone must be available to receive the goods the next day after shipping, The tracking number will have been provided via email, it is the responsibility of the buyer to track there goods and speak to the carrier (DHL / Yodel).
While we are very careful when we pack the boxes, delicate items can occasionally get damaged during transit. If you have received any damaged items, please accept our apologies and contact us as soon as possible so we can arrange a refund or to resend the item.
Missing or Incorrect Items
If you find that any item(s) are missing from your order: